Cornerstone Cookie Statement

Introduction

This Cookie Statement describes how Cornerstone OnDemand, Inc. (hereinafter “Cornerstone”, “we” and “our”) uses cookies, pixels, and other and similar tracking technologies to collect and store information when you visit cornerstoneondemand.com (the “Site”).

Cornerstone’s Website Privacy Policy (the “Privacy Policy”) applies in addition to this Cookie Statement, and informs you about the way Cornerstone uses, stores, and protects personal data collected when you visit the Site. It also informs you of your data protection rights and how to exercise them. We recommend that you read the Privacy Policy.

The Site may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website – when visited by a user – places on the user’s device to remember information about the user, such as the user’s language preference or login information.

When Cornerstone sets cookies in the manner set forth above, these are referred to as a “first-party cookie.” The Site uses first-party cookies primarily to make the Site work as you expect it to. For example, we use the information we collect through first-party cookies to allow you to navigate between pages efficiently, analyze how well our website is performing, and understand the content that you spent the most time reviewing. In some cases, we use first-party cookies to store information that we use for targeted advertising.

Cornerstone also incorporates into the Site cookies and similar technologies, such as pixels, tags, and web beacons, from outside our website’s domain (“third-party cookies”). Third-party cookies gather information to enable our vendors to provide a range of services to us, including targeted advertising and measuring the success of our advertising campaigns.

Below is a detailed list of the categories of first- and third-party cookies we use on the Site. Some cookies are essential for the use of the Site, and some are non-essential.Essential cookies and non-essential cookies are described further, below.You can prevent the collection of data by non-essential cookies by clicking on Do Not Sell or Share My Personal Information in the Site footer and toggling off the related functionality.

How we use cookies

We make use of cookies under the following circumstances and for the following reasons:

  • To provide you with services available through the Site and to enable you to use some of its features;
  • To identify if users have accepted the use of cookies on the Site;
  • To compile data about Site traffic and how users use the Site to offer a better experience;
  • To understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience, or to avoid you having to re-enter your preferences every time you use the Site; and
  • To track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our Site.

Essential Cookies

Essential cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but blocking these cookies will prevent the Site from working correctly or might prevent the Site from working at all.

Non-Essential Cookies

Non-essential cookies are not essential to the Site functionality but serve some other unique purpose in three subcategories:

  1. “Analytics” cookies (sometimes referred to as static cookies) collect information about the user’s behavior on the Site without collecting personal information, for example:
    1. Pages the user visits;
    2. Ads the user views; and
    3. Ads or Site features that the user clicks.
  2. “Functional” cookies (sometimes called preference cookies) track and remember the user’s preferences and past choices on the Site to provide a personalized user experience. For example, functional cookies can collect:
    1. Usernames;
    2. Passwords; and
    3. Regions.
  3. “Targeted Advertising” cookies (sometimes called marketing or advertising cookies) can track:
    1. Content the user views;
    2. Links the user follows; and
    3. The user’s browser and device information and IP address.

Please note: Organizations can use targeted cookies to track and influence users by building user profiles or displaying advertisements.

Some of the third-party cookies in use on the Site

For information on some of the third-party cookies we use on the Site and apps, please review the policies from our some of our vendors:

Google Analytics

Meta/Facebook

Zoom Info

6sense

LinkedIn

What are the rules applicable to cookies?

This Cookie Statement is designed to comply with applicable data protection laws in jurisdictions where individuals may visit the Site, including the EU/UK GDPR, California Consumer Privacy Act (CCPA/CPRA), Brazil’s General Data Protection Law (LGPD), and others.

Different jurisdictions have different rules, and the below is not a comprehensive list of all rules, however, here are some examples:

In the EU/UK, users must provide prior consent before any non-essential cookies are stored on their browser.

In California, users may opt out of cookies that constitute “selling” or “sharing” of personal information, but consent is not required for their initial placement.

In Brazil, the LGPD requires notice and consent for certain categories of cookies.

In other jurisdictions some cookies, such as audience measurement cookies, may be exempt from consent if specific conditions are met. These cookies support Cornerstone in assessing technical performance, identifying navigation issues, optimizing site performance and ergonomics, estimating server requirements, or analyzing content viewed.

Specific notice to California residents:For California residents, some cookies used on our Site may involve the “sale” or “sharing” of personal information as defined under the California Consumer Privacy Act (CCPA/CPRA). This may include identifiers (such as device ID, cookie ID, or IP address) and internet or network activity (such as browsing history and interactions with advertisements). You may exercise your right to opt out of such sale or sharing at any time by clicking the “Do Not Sell or Share My Personal Information” link in the footer of the Site or by using our cookie management tool.

Cookie Retention

Session cookies are deleted automatically when you close your browser. Persistent Cookies are retained for no longer than 13 months for analytics purposes and 24 months for advertising purposes, unless a shorter period is required by applicable law.

However, Cornerstone is not responsible for the privacy practices of third-party services. We encourage users to review the cookie and privacy notices of these providers directly.

Cookie management

You can control and manage cookies associated with your browser. If you are interested in controlling and managing cookies from your browser including any set by our Site, please refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on different ways to configure your browser’s cookie settings.

If you want to clear all cookies left behind by the websites you have visited, including the Site, here are links where you can download three third party programs that clean out tracking cookies.

http://www.lavasoftusa.com/products/ad-aware_se_personal.php

http://www.spybot.info/en/download/index.html

http://www.webroot.com/consumer/products/spysweeper/

You may delete cookies from your web browser at any time or block cookies on your equipment, but please note that this may affect the functioning of or even block the Site. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our Site when use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance for different browsers:

  1. Safari
  2. Opera
  3. Internet Explorer
  4. Google Chrome
  5. Mozilla

How to Contact Us

If you have any questions about how we use cookies, you can contact us by email at dpo@csod.com.Please include your contact information and a detailed description of your concern.

Depending on your jurisdiction of residence, you have the right to make a complaint at any time to your relevant data protection authority. For more information:

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